Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 24, 2022 at 7:39 pm #1359334
    rixi

    Hi,
    since my provider changed something in their settings my contact formulars from enfold dont work anymore.I put the mail from the provider down here.
    In my contact formular is the email with the ending from the provider.
    Where can i change the setting mailfrom. Looks like that is the problem.

    Hello,
    we have noticed that spam and spoofing (falsification of the sender`s address) via contact forms or other scripts is increasingly being sent via external mail addresses. This leads to considerable problems due to bad reputation or blacklisting of the servers from which the mail is sent. Outgoing mails are blocked considerably for the duration of the listing or the e-mails are filtered undesirably as spam.

    In order to be able to guarantee a stable mail service, we will block external sender addresses in the future. Such an external sender address is also used in your scripts in the package . Please adjust the sender address immediately, otherwise your script will not be able to send any emails after the sender address has been blocked. Please enter in your scripts only sender addresses that are managed in your package.

    Note: To assist you in troubleshooting, we have included the domain used in the script mails from the MailFrom. This can be the domain of the default email address set in KIS for sending by scripts, or a sender address set specifically by your script. Unfortunately, we cannot tell under which domain the script in question is located. In case of doubt, we recommend that you check your access logs for POST requests as well as the e-mails you have received from your scripts (contact forms or similar) themselves.

    Please keep the following points:

    – Mailfrom and From must be changed to an email address managed in this package.
    – Reply To should always be set to the email address of the person who filled out the contact form for contact forms.
    – Please also refrain from sending a mail copy or sending confirmation to the website visitor.

    Would be great to get some help :)
    many greetings rixi

    July 24, 2022 at 8:13 pm #1359335
    Mike

    Hey rixi,
    Thanks for your question, as I read the mail heading you have provided below and the text from your webhost above I believe that you will need to use the plugin WP Mail SMTP and use an email from your webhost, you can not use a gmail address any longer.
    Please note that the contact form will also be re-configured to your new webhost email address, and the email set in your WordPress user profile for your admin may need to also be this new address.

    Best regards,
    Mike

    July 24, 2022 at 8:23 pm #1359336
    rixi

    Hi Mike,
    i didn`t use an gmail adress. That is the email from a customner who filled out the formular.
    But thanks for the tip with that plugin, i will try that out.

    Many regards
    rixi

    July 24, 2022 at 8:28 pm #1359337
    Mike

    Hi,
    Oh, ok, my mistake, but from the text above please ensure you are using an email from the webhost, and try the SMTP plugin.

    Best regards,
    Mike

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