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  • #517273

    I’ve set up an event for our members with online registration here:

    http://danskkirurgiskselskab.dk/tilmelding-til-aarsmoedet-2015/

    The problem is that some registrations slip through, without the responsible event manager receiving an email, as set up in the module. I did a quick test, and 5 of 6 got through, the 6th was lost. This makes is a real hazzle for our members and us as administrators, do you have a fix for this?

    • This topic was modified 9 years, 2 months ago by sepruda.
    #517632

    Hey sepruda!

    That does not sound like a theme issue. You’ll want to contact the plugin authors.

    Best regards,
    Elliott

    #519079

    Hi Elliott

    It’s no plugin, it’s the contact formula (Content elements) that comes with the theme.

    Best,

    Christian

    #519128

    Hey!

    Have you referred to this thread – http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/?

    Regards,
    Yigit

    #519136

    Hey Yigit,

    Haven’t seen that thread, but I can see that it doesn’t apply to my situation, since some mails do get through. It’s roughly 15-20 % that is never received. So WordPress is able to send mails, and the send button works and all that.

    #519941

    Hi!

    does the same happen when you activate a default WordPress theme? let us know about your results please.

    Regards,
    Andy

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