I’ve set up an event for our members with online registration here:
http://danskkirurgiskselskab.dk/tilmelding-til-aarsmoedet-2015/
The problem is that some registrations slip through, without the responsible event manager receiving an email, as set up in the module. I did a quick test, and 5 of 6 got through, the 6th was lost. This makes is a real hazzle for our members and us as administrators, do you have a fix for this?
Hey sepruda!
That does not sound like a theme issue. You’ll want to contact the plugin authors.
Best regards,
Elliott
Hi Elliott
It’s no plugin, it’s the contact formula (Content elements) that comes with the theme.
Best,
Christian
Hey!
Have you referred to this thread – http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/?
Regards,
Yigit
Hey Yigit,
Haven’t seen that thread, but I can see that it doesn’t apply to my situation, since some mails do get through. It’s roughly 15-20 % that is never received. So WordPress is able to send mails, and the send button works and all that.
Hi!
does the same happen when you activate a default WordPress theme? let us know about your results please.
Regards,
Andy