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  • January 26, 2026 at 4:06 pm #1494332
    Munford

    hi
    my client told me her customers were getting send errors on her forms on mobile, but when I test it now the PC forms also throw an error. They used to work fine. I have cleared the cache and disabled captcha. There are also some areas that are not required but give me an error when they are not filled out. I have checked the form and there is no “*”. Can you help me with this?
    thanks
    Nancy

    • This topic was modified 3 weeks, 4 days ago by Munford.
    January 26, 2026 at 4:21 pm #1494339
    Rikard

    Hey Munford,

    The forms seem to be using Contact Form 7, did you try referring to their documentation? We cannot provide support for third party plugins.

    Best regards,
    Rikard

    January 26, 2026 at 4:27 pm #1494344
    Munford

    ok thanks
    is there a better form plugin to use?

    January 27, 2026 at 8:53 am #1494360
    Rikard

    Hi,

    They all do the same thing basically. If there is a problem with sending emails on your site, then I would recommend that you reach out to your hosting provider or try using an SMTP plugin instead of changing plugins.

    Best regards,
    Rikard

    January 28, 2026 at 3:55 pm #1494434
    Munford

    it was an issue with recaptcha.
    thanks

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