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  • #831615

    We created a contact form that works as originally configured. However, when opening up the form to edit it, the only values that match what is configured are the “Contact Form Elements”.

    The following fields show default values, instead of the values that are configured (and working). This makes it hard to update forms as we have to remember all the settings to make any changes:

    • Your email address
    • Form Title
    • Submit Button Label
    • What should happen once the form…
    • Message Sent label… (and if redirected, all the redirect fields also default)
    • All subsequent fields

    In fact, it’s easier to state that the ONLY field that shows actual configured values is “Add/Edict Contact Form Elements

    • This topic was modified 7 years, 5 months ago by onspring.
    #831690

    Hey onspring,

    Please, may you provide to us your website link and the WP and FTP credentials?

    Best regards,
    John Torvik

    #832379

    We cannot grant credentials, sorry.

    #832682

    Hi,

    Please, the credentials are temporary – this way we team can check the problem faster.

    Best regards,
    John Torvik

    #834546
    This reply has been marked as private.
    #834547
    This reply has been marked as private.
    #834965

    Hi,

    Thanks for the feedback. Could you try to recreate the form on the live site to see if that helps?

    Best regards,
    Rikard

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