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  • July 21, 2025 at 12:56 pm #1487070
    BlutVampir

    Short Version
    If you place an URL to an existing page on the same WordPress in the autorespond text, it changes the contact form title and kills the autorespond feature.

    Long Version
    In Enfold, there is a contact form title:

    which is shown in the frontend:

    BUT there is the option to add an autoresponder text / email. You can add images and PDF files, but NOT an actual page URL:

    (URL marked, on same WordPress).

    As soon as you do that, in the fontend the “title” is not shown from the contact form, but from the page linked to:

    Additionally, the “autoresponder” is never send. If you remove the page URL, the autoresponder gets send again.

    I did remove all Plugins and deactivated the child theme. The issue was still there.

    • This topic was modified 3 days, 15 hours ago by BlutVampir.
    • This topic was modified 3 days, 15 hours ago by BlutVampir. Reason: tipo and bb to img tags
    July 22, 2025 at 7:06 am #1487103
    Ismael

    Hey BlutVampir,

    Thank you for the inquiry.

    We were not able to reproduce the issue on our end, so it’s probably caused by a third-party plugin or a custom modification to the theme. Please create a test page and provide the login details in the private field so we can check the issue further.

    Best regards,
    Ismael

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