Tagged: CONTACT FORM, enfold
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AuthorPosts
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May 26, 2016 at 10:57 am #638634
Hi,
I’ve got issues with my contact form on a particuliar site. On the mobile version, the “Thank you” message don’t show up after sending the message.
Also on some Windows 10 Desktops. What can I do?Enfold Version: 3.5.4
WP Version: 4.5.2
Site: http://www.massen.lu/kniggeThank you
- This topic was modified 8 years, 6 months ago by owls_studio.
May 26, 2016 at 12:40 pm #638669Hey owls_studio,
I checked on windows and on my android mobile in both cases the contact form displayed a thank you message correctly. please see screenshot.
If yous till have any issues please post us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
VinayMay 26, 2016 at 12:54 pm #638678Hi,
it’s only on this particular site: http://www.massen.lu/knigge
All other forms work perfectly.See the link on the private field.
May 27, 2016 at 5:37 am #639082Hi,
Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Thanks,
RikardMay 27, 2016 at 8:05 am #639140May 27, 2016 at 3:58 pm #639350Hi,
There is currently an error in console regarding icons, please refer to this post – http://kriesi.at/documentation/enfold/enable-cors/ to fix it
Best regards,
YigitMay 27, 2016 at 4:41 pm #639378Hi,
Thanks. I fixed this in my htaccess-file, but is it related to my problem with the form?
Because this is still broken on mobile and some Win10-Systems.May 30, 2016 at 5:00 am #640094Hi,
We tried to login to the site but it’s not working. Please check. Try to add this in the functions.php file to fix the issue temporarily:
// contact form fix add_action('wp_footer', 'ava_custom_script_cf'); function ava_custom_script_cf(){ ?> <script> (function($){ function a() { $('#top .av-custom-form-color .form_element .button').click(function() { $('body').on('av_resize_finished', function() { var ajax = $('.ajaxresponse').hasClass('hidden'); if(!ajax) { $('.ajaxresponse').append(' <h3 class="avia-form-success">Thank you! Your message has been sent!</h3> '); } }); }); } a(); })(jQuery); </script> <?php }
Best regards,
IsmaelMay 31, 2016 at 8:28 am #640736Hi,
this doens’t work. I’ve checked the Login, now it should work:
June 1, 2016 at 5:21 am #641204Hi,
We fixed the code. Please put your own “thank you message” in the placeholder:
$('.ajaxresponse').append(' <h3 class="avia-form-success">Thank you! Your message has been sent!</h3> ');
We are still not sure why the default one is not working.
Best regards,
IsmaelJune 1, 2016 at 8:08 am #641285Hi,
thanks. Where do I put this in? When I put this in my functions.php, I got a white screen of death.
June 3, 2016 at 4:07 am #642345Hi,
In this line:
<h3 class="avia-form-success">Thank you! Your message has been sent!</h3>
Replace “Thank you! Your message has been sent!” text with your own message. Post the custom “thank you message” here, we’ll add it for you.
Best regards,
IsmaelJune 3, 2016 at 9:41 am #642476Hi, here the message.
June 4, 2016 at 8:06 am #642860 -
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