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Viewing 14 posts - 1 through 14 (of 14 total)
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  • May 28, 2014 at 3:16 am #270964
    stankages

    Odd issue – The title above a text area on my contact form will not show up. The title will show up for all other areas, just not the text area. Here is my code:

    [av_contact (Email address hidden if logged out) ' button='Submit' title='Contact an Aide' sent='Your message has been sent! An Aide will respond shortly!' subject='' autorespond='' captcha='']
    [av_contact_field label='Your Name' type='text' options='' check='is_empty' width='element_half']
    [av_contact_field label='Your E-Mail Address' type='text' options='' check='is_email' width='element_half']
    [av_contact_field label='What type of electronic do you need help with?' type='text' options='' check='is_empty' width='element_half']
    [av_contact_field label='What is your budget?' type='select' options='Not Sure, <$100, $100-500, $500-1000, $1000-1500, >$1500' check='' width='element_half']
    [av_contact_field label='Please explain what you are looking for.' type='textarea' options='' check='is_empty' width='']
    [/av_contact]

    The text “Please explain what you are looking for.” does not show up.
    Here is the page in question, so you can see what I mean:
    http://www.upgraide.com/contact/

    May 28, 2014 at 4:18 pm #271217
    Yigit

    Hey stankages!

    Please add following code to Quick CSS in Enfold theme options under General Styling tab

    p#element_avia_please_explain_what_you_are_1 .hidden {
display: block!important;
}

    Cheers!
    Yigit

    September 8, 2015 at 4:25 pm #499973
    ehoogstad

    I seem to have the same problem. All header-fields (name, email and telephone) show. But the ‘subject’ header that is supposed to appear above the message-box does not show.
    The rest of the contact form works fine.

    Any ideas?

    September 8, 2015 at 4:35 pm #499981
    Yigit

    Hey!

    Please add following code to Quick CSS in Enfold theme options under General Styling tab

    label.textare_label.hidden {
    display: block!important;
}

    Regards,
    Yigit

    September 8, 2015 at 5:28 pm #500019
    ehoogstad

    Hi Yigit,
    Just tried – but no effect…

    September 8, 2015 at 5:32 pm #500023
    Yigit

    Hey!

    Do you mind creating a temporary admin login and posting it here privately so we can look into it?

    Cheers!
    Yigit

    September 9, 2015 at 10:49 am #500288
    ehoogstad

    Hi Yigit!
    Have you had a chance to take a look yet? I sent you the requested information yesterday.
    Just in case, I will enclose it again…
    Thanks,
    Egbert

    September 9, 2015 at 2:06 pm #500428
    Yigit

    Hi!

    This code – http://i.imgur.com/wbpD519.png is stopping the one i posted from applying. Please try de-activating all active plugins and then activate them one by one to find the plugin. You can then edit plugins CSS file to remove that line. Custom-fun-box.css is not one of Enfold’s CSS files

    Regards,
    Yigit

    September 9, 2015 at 5:28 pm #500605
    ehoogstad

    Hi Yigit!
    That seems to be the problem indeed!

    I just googled the code you sent me. It shows an image with another code – referrring to custom-fun-box.css/ver4.3
    Another google search brought me to the WP Visual Slide Box Builder which I deactivated. Now the contact form shows the correct header.

    However, this plugin was packaged with the Enfold theme. Does that mean it isn’t compatible with Enfold after all? And, does that mean I cannot use the WP slider anymore?

    Best,
    Egbert

    September 9, 2015 at 5:30 pm #500608
    Yigit

    Hi!

    No, that plugin was never packaged with Enfold. Maybe it was with another theme you were using? :)
    You can still edit the plugins CSS file and remove the line to get custom CSS code work properly

    Cheers!
    Yigit

    September 9, 2015 at 5:34 pm #500615
    ehoogstad

    Hi Yigit,
    Sorry my mistake – it is layerslider that was packaged with enfold.
    I wiill remove the wp slider immediately.

    Thanks for helping – really appreciate it!

    Best,
    Egbert

    September 11, 2015 at 4:53 am #501384
    Rikard

    Hi,

    Great, please let us know if you should need any more help on the topic.

    Thanks,
    Rikard

    September 11, 2015 at 5:37 am #501399
    draiselamendez

    Hi there! Someone can help me?

    Today i update wordpress version to the last 4.3.

    Since this update , the elements of avia editor contact form and cloning element doesn’t work properly.

    Mi website is in the private content by the way and the only thing that is visible is the contact form button.

    I also disable any third plugin or maybe something else that shocks it. But nothing.

    Please help me?

    :)

    September 11, 2015 at 11:06 am #501524
    Rikard

    Hey @draiselamendez,

    I replied to you in the other thread you wrote in, please open a new thread about your problem next time.

    Thanks,
    Rikard

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