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  • #436645

    I have a contact page on a site I created for a friend… I’m unable to click the ‘Send Button’ – it doesnt respond like a button. if anyone can help that’d be great – i’m running the latest version of enfold.

    http://jenniewilson.co.uk/contact/

    ^ the page if you wish to have a look **EDIT: It’s only a problem on MOBILE devices**

    Thanks

    • This topic was modified 9 years, 7 months ago by jaketovey94.
    #437042

    Hi jaketovey94!

    It’s working fine on my end. Are you sure your filling out all of the required fields? If they are not filled out correctly then they will be highlighted in red instead of green.

    Best regards,
    Elliott

    #437281

    Hi – thanks for your response…. Are you testing on a mobile device? It works fine for me on a PC web browser just not on my phone or iPad… thank you

    #437534

    Hey!

    I was able to submit a test mail – http://i.imgur.com/7CCi2Pj.png
    Can you please try updating Enfold to the latest version 3.1.5 and check if that helps?

    Regards,
    Yigit

    #437540

    Hi Yigit,

    Thanks for testing it. The problem persists for me even after updating to 3.1.5. The contact form is working – from my pc it’s fine. and on an ipad i can press ‘Go’ from the keyboard and it submits the form – however the ‘Send button’ doesnt seem to respond on press. the friend who’s site it is reported it to me because she uses an ipad too.

    Thanks again for looking into it

    #437545

    Hey!

    What kind of changes have you made on theme? Can you please try reverting them temporarily and see if that helps?

    Best regards,
    Yigit

    #437561

    The styling changes in the quick css box i’ve pasted below – unfortunately i’ve tried reverting the settings with no such luck.

    .image-overlay.overlay-type-extern .image-overlay-inside {
    display: none !important;
    }
    .image-overlay {
    background: none !important;
    }
    .image-overlay .image-overlay-inside:before {
    content: “” !important;
    }
    div#header_main_alternate {
    background-color: #313131;
    }
    #top #header .social_bookmarks_facebook a {
    background-color: #bdbdbd;
    }
    #top #header .social_bookmarks_gplus a {
    background-color: #bdbdbd;
    }
    #top #header .social_bookmarks_gplus a {
    right:-1px;
    }
    .header_color .sub_menu>ul>li>a, .header_color .social_bookmarks a
    { color: white;
    }

    #438855

    Hi!

    it’s working normally for me on my htc mobile device and I get “Your message has been sent”. Could you fix it? Please clear browser cache.

    Cheers!
    Andy

Viewing 8 posts - 1 through 8 (of 8 total)
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