Viewing 12 posts - 1 through 12 (of 12 total)
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  • October 23, 2018 at 2:34 pm #1025426
    luckylobo10

    Hi,

    We’ve have the standard Enfold contact form on a website with GDPR-checbox activated.
    Sometimes we recieve “blank” emails from the form with just “I accept terms & conditions: false” (the GDPR checkbox).

    The form is set to only work if the GDPR checkbox is ticked, so this should not be possible?

    Thanks for your help

    October 26, 2018 at 9:05 am #1026667
    Ismael

    Hey luckylobo10,

    Thank you for using Enfold.

    Where can we see the contact form? Is the custom captcha enabled? Are the email addresses legit, or do they look “spammy”?

    Best regards,
    Ismael

    October 29, 2018 at 11:59 am #1027469
    coluber

    Hi there , we suffer from the same symptoms.

    October 30, 2018 at 3:39 pm #1028077
    Oversberg

    The same here with 2 wordpress & enfold Installations.

    Von: no-reply@www.XXXXXXXX.de [mailto:no-reply@www.XXXXXXXX.de]
    Gesendet: Montag, 29. Oktober 2018 22:44
    An: info@XXXXXXXX.de
    Betreff: E-Mail von der Webseite XXXXXXXX.de

    Mit der Nutzung dieses Formulars erklären Sie sich mit der Speicherung und Verarbeitung Ihrer Daten durch diese Website einverstanden. Nähere Informationen finden Sie in den Datenschutzbestimmungen: false

    XXXXXXXX I x-ed out the Domainname

    November 3, 2018 at 12:00 am #1029381
    Basilis

    Hi,

    Could you please create your own ticket for us?

    Best regards,
    Basilis

    November 13, 2018 at 11:30 am #1032937
    SomosOtroConcepto

    Hi !! Im having the exactly same problem ? Anyone get the solution, please???

    November 13, 2018 at 12:50 pm #1032980
    coluber

    HI Basilis. Sorry, but where ist the advantage to creat another ticket for the same issue. to be reffered back to the existing one?

    November 14, 2018 at 2:10 pm #1033501
    Ismael

    Hi,

    You have to provide the url of the page where the form is so that we can check the issue. For added security, please enable form captcha and install a security plugin such as Sucuri or WordFence.

    Best regards,
    Ismael

    November 15, 2018 at 12:00 pm #1033900
    SomosOtroConcepto
    This reply has been marked as private.
    November 16, 2018 at 8:20 am #1034322
    Ismael

    Hi,

    You have to set the checkbox element’s “Form Validación del formulario / Element Validation” to “Que no esté vacío / Is not Empty”. Users can send the form because the checkbox has no validation.

    Best regards,
    Ismael

    November 16, 2018 at 10:26 am #1034352
    coluber

    In our case, the validation ist set correctly. everything was fine until october.

    November 16, 2018 at 12:21 pm #1034409
    Ismael

    Hey!


    @coluber    : Open a new thread and provide the site url with the login credentials. We’ll check it there.

    Best regards,
    Ismael

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