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Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 27, 2017 at 4:40 pm #882271
    kenwcmg

    Hi,
    I’ve recently installed Easy WP SMTP plug-in as I was having an issue with contact forms being sent from my site. The forms are now coming through fine, but the only problem is that I can’t find a way to set the in-built form so that when I hit reply to in my email client, it has the person who filled in the form’s email address, and no the SMTP From address, which is mine.

    Within the settings for Easy WP SMTP, there is an option for setting the ‘Reply-to Email Address’, under which is: Optional. This email address will be used in the ‘Reply-To’ field of the email. Leave it blank to use ‘From’ email as the reply-to value. This seems to apply to the forms that use Contact Form 7 on my site, but not the forms that are included with the Enfold Theme.

    Thanks.

    November 27, 2017 at 5:27 pm #882292
    Jordan Shannon

    Hey kenwcmg,

    So you are looking to change the “reply-to” email address to yours? So when the user hits reply, it goes to your valid email address?

    Best regards,
    Jordan Shannon

    November 27, 2017 at 5:40 pm #882302
    kenwcmg

    Sorry, I’ve just re-read my initial post, and was probably trying to do too many things at once, hence the poor English and lack of clarity.
    I would like to set the ‘reply-to’ email address so that the email goes to the person who filled in the form, not me.

    November 28, 2017 at 11:12 am #882578
    Victoria

    Hi kenwcmg,

    Here is a thread for you to consider

    How to create reply-to with function

    If you need further assistance please let us know.
    Best regards,
    Victoria

    December 6, 2017 at 2:44 pm #885601
    kenwcmg

    Thanks, I’ve changed all the forms to Contact Form 7.

    December 6, 2017 at 5:53 pm #885697
    Victoria

    Hi kenwcmg,

    So did it help you fix the issue?

    If you need further assistance please let us know.
    Best regards,
    Victoria

    December 6, 2017 at 8:47 pm #885758
    kenwcmg

    Hi,
    Yep, using Contact Form 7 seems to have solved my problem. Thanks!

    December 7, 2017 at 12:20 am #885806
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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