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If I put an email on the contact form, then it works.
but not working without an email.
How can I solve this issue?Hi louie!
Do you mean the Email element? Can you please give us a link to the website? It should work even without the email field. Anyway, what is the purpose of a contact form without email address?
Cheers!
IsmaelI dicided not to use email element as a required, so I fullfilled all elements and submited it, then it worked fine. but didn’t put email then didn’t work.
Some of my customers are very old so they don’t have emails X)
The website address is http://louienyoung.godohosting.com/
regard,
Louie
Hey!
You can just put an email element then set the “Form Element Validation” to “No Validation”.
Best regards,
IsmaelI did~!!!
but If I did not put an email in the email input box, it didn’t work. only work with email
I tested again, if I put anything like “aaa, ddd… ” in the email box, then it works, but input nothing, don’t work.
What is the problem?
Hi!
Are you using the autoresponder field? If so then I believe there must be something in the email field.
Regards,
DevinThank you Devin~
I solve the problem~
I deleted all the messages in the autoresponder field, but didn’t work again,
So I eliminated e-mail element, and added a element and changed a name as “email”. After then it worked.I guess the original E-mail element or the name “E-mail” is related with autoresponder field. =)
I love this theme and happy to solve this issue~
Again Thank you so much~
Regards,
Louie
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