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  • #877157

    Hello,
    I’m trying to get the build in contact form running. But it seems to me that the form is working only randomly.
    Sometimes it works, sometimes not. I read a lot of discussions about this already. And I’m not the only one with this issue. I’m using enfold on more then 10 pages and I’m wondering how many leads I missed during the last few month…
    I’d really like to see an improvement on that.

    My issue:
    I’m loading a page with the form in an iframe window. Sometimes the form is sent, but there is no message about that appearing. In this case the message is also not sent. Sometimes it works without issues.

    I made the following changes in the functions.php:

    /*
    * Changes the Subject Line of the Enfold Contact Form’s autoresponse.
    */
    add_filter('avia_contact_form_args', 'enfold_customization_autoresponsder', 10, 1);
    function enfold_customization_autoresponsder( $form_args ) 
    {
        $form_args['autoresponder_subject'] = 'Danke für Ihre Nachricht';
        return $form_args;
    }
    
    // Uebersetzung und formale Ansprache
    add_filter('avf_form_autorespondermessage', 'avf_form_autorespondermessage_mod', 10, 1);
    function avf_form_autorespondermessage_mod($message) {
    	$message = str_replace('Deine Nachricht:', 'Ihre Nachricht:', $message);
    	return $message;
    }
    
    // email "von" ändern
    function change_cf_from() {
    	return "info@DOMAIN.de";
    }
    add_filter('avf_form_from', 'change_cf_from', 10);
    

    When I add the following code, the autoresponder is not working anymore, even the autoresponder is not sent:

    // email "von" ändern
    function change_cf_from() {
    	return "info@DOMAIN.de";
    }
    add_filter('avf_form_from', 'change_cf_from', 10);

    I need to have the email address of the page, but not the one in the wordpress backend (which is just for administrative issues).

    How can I solve this?

    Thanks, Enrico

    #878297

    Hey enricobaumgart,

    It can be because you need to change the domain at (Email address hidden if logged out) to a proper domain please.

    Best regards,
    Basilis

    #878426

    Hello,
    no this can’t be the problem, because this is already done. I just removed the original domain to hide it in this post.
    I’m now using contact form 7 as a temporary solution, but as I mentioned, I’m really wondering how often the build in form didn’t work in the last few month… This can be frustrating and I hope there is even a work around, because I do not want to change all of my client pages to contact form 7…
    Thanks, Enrico

    #878890

    Hi,

    As long as you hook into the form, the problem is something that can be created from a simple ‘ misplaced to anything else.
    It also depends on the server configuration, if it is moved on the spam for some reason.
    The only I can tell you sure is that, it cant be working ” some times ” and others cant work, as it is either working properly
    or not working at all.

    Thank you

    Best regards,
    Basilis

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