Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 2, 2023 at 5:10 pm #1424422
    Tia

    Hi
    I am using a simple enfold contact form on a ‘Coming Soon’ page and everything works fine when I submit the form on my laptop but the email does not come through if the form is completed from mobile (an iPhone).
    Nor does the ‘Thankyou’ message appear on the iPhone.
    Any ideas?
    I will include site info in private content.

    Thank you
    Tia

    November 4, 2023 at 4:49 pm #1424645
    Mike

    Hey Tia,
    Thank you for your patience and the link to your site. I installed the plugin Email Log to try to identify any issues.
    I did find that since you are using the “maintenance mode” option, visitors who are not able to log in, so they can not see your page.
    I disabled your “maintenance mode” and made your “coming soon” page as the “homepage” in your theme settings, and now this seems to work, please try.

    Best regards,
    Mike

    November 5, 2023 at 8:56 pm #1424735
    Tia

    Hi Mike
    Thank you. That maks sense.
    You can close this ticket.
    Thanks again.
    Tia

    November 5, 2023 at 9:42 pm #1424737
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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Viewing 4 posts - 1 through 4 (of 4 total)
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