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  • January 3, 2017 at 6:18 pm #729096
    dataforlife

    hi,

    when i send a message with the contact form, the system shows a message like “thank you, your email has been send”.
    But now when i refresh the page and try to send another mail, the system show no message and does not send any mail.
    I need to close the tab and open it new, then it works again.

    Any ideas how to fix it?

    Thank you!

    January 4, 2017 at 5:06 pm #729515
    Andy

    Hey dataforlife,

    refer to: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    Best regards,
    Andy

    January 4, 2017 at 5:34 pm #729531
    dataforlife

    Hi Andy,

    thank you. I know this page. I tried a lot before i started this post.
    My contact form does send message at first time. But my problem is, that it doesnt work after sending first time and refresh the page. I dont know why?

    • This reply was modified 7 years, 10 months ago by dataforlife.
    January 6, 2017 at 6:37 am #730184
    Ismael

    Hi,

    Please edit the contact form then set the “What should happen once the form gets sent?” settings to “Redirect the user to another page”. Create a page with the “Thank you message” plus the link to the contact page in case they want to send another message.

    Best regards,
    Ismael

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