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  • February 25, 2016 at 4:29 pm #589232
    LAVision

    I read through the post which explains what to test.

    Contact Form 7 works just fine, but Enfold’s contact form does not; I receive no email after the form is filled and sent. (It used to — I’m not sure what happened or when it happened, I just know many people complain I’m not responding and I discovered it’s not working).

    February 25, 2016 at 4:42 pm #589237
    Yigit

    Hi Paul!

    Please refer to this post – http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    Regards,
    Yigit

    February 25, 2016 at 4:43 pm #589239
    LAVision

    I did read that, that’s why I tested with Contact Form 7… (which worked) … why would Enfold’s not work when Contact form 7 does?

    • This reply was modified 8 years, 10 months ago by LAVision.
    February 25, 2016 at 6:27 pm #589347
    LAVision

    I also tried switching to using SMTP using WP Mail Bank plugin. The plugin successfully sends a test email via smtp — but the contact form (of Enfold) still doesn’t work.

    February 25, 2016 at 7:21 pm #589394
    LAVision

    Could it be an issue that I edited (in the php.ini file) the sendmail_path = /usr/sbin/sendmail -t -i (Email address hidden if logged out) ‘

    and I put my email address in the user@domain slot? I did this so the emails would indicate it was from my correct email and not (Email address hidden if logged out) or whatever was showing up there because the “from” field wasn’t clearly indicated.

    I did this as per BlueHosts instructions here: https://my.bluehost.com/cgi/help/206

    February 25, 2016 at 9:00 pm #589450
    LAVision

    Ok, feeling pretty bright right now… had set the wrong email address in the settings! Resolved :)

    February 25, 2016 at 9:09 pm #589456
    Yigit

    Hey!

    :) Glad you figured it out!

    Regards,
    Yigit

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