Tagged: CONTACT FORM, enfold, forms
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AuthorPosts
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May 21, 2014 at 6:07 pm #268126
I have filled out the contact forms and submitted them as a test. Everything works fine when submitting them however I never get any emails with the information. I just noticed this today. It was working just fine a couple of days ago.
Very frustrating as we really rely on the contact forms for new customers requesting free estimates.
I have yet to launch the site and was planning on doing so today or tomorrow but now this has put us behind schedule.
What gives?May 21, 2014 at 8:32 pm #268185Hey PLTS!
To discard if the issue is coming from theme or not, please create a form with this plugin and see if it works.
Cheers!
JosueMay 25, 2014 at 5:51 pm #269693Hey Josue.
I’ve been dealing with the same problem. The Contact 7 works fine, but the theme contact don’t.
Any clue?Cheers,
BrunoMay 25, 2014 at 6:09 pm #269700Hi Bruno,
Can you create an administrator account and post it here as a private reply?
Regards,
JosueMay 25, 2014 at 6:36 pm #269718This reply has been marked as private.May 25, 2014 at 7:54 pm #269734Hey!
I put my mail in both forms and performed a test, no messages were received. This seems to be a server issue with the PHP mail function.
Best regards,
JosueMay 25, 2014 at 7:57 pm #269736Also tried recovering the password for the user you created for me, this should send a mail to my email (i changed it before).

But no mail was received so far.
May 26, 2014 at 4:22 pm #270137This reply has been marked as private.May 26, 2014 at 7:10 pm #270212It is working but it’s going to the Spam folder:

CF7, Enfold Form and WordPress password recovery email went to Spam.
Cheers!
JosueMay 26, 2014 at 7:12 pm #270214So I do get my emails but some have gone to my spam folder!
May 26, 2014 at 7:16 pm #270215Yes, that’s the main issue, it’s not exactly related to the theme because it will happen with any other theme, however try installing and configuring this plugin, it may fix it:
http://wordpress.org/plugins/wp-mail-smtpCheers!
JosueMay 26, 2014 at 7:18 pm #270216This reply has been marked as private.May 26, 2014 at 7:25 pm #270220Hope it does the trick :)
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