Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • July 31, 2017 at 6:16 pm #832323
    apremierdj

    I am unable to make any changes to my contact form.

    After “Save” & “Update” page the contact form goes back to the settings it had before.

    Arvell and Company

    August 1, 2017 at 9:29 am #832712
    John Torvik

    Hey apremierdj,

    Please, can you check the credentials again?

    Best regards,
    John Torvik

    August 1, 2017 at 4:40 pm #832963
    apremierdj

    worked for me…..

    August 2, 2017 at 10:06 pm #833641
    apremierdj

    Hello? The credentials worked for me. can you get in?

    August 4, 2017 at 3:35 am #834127
    apremierdj

    Anyone?

    August 5, 2017 at 11:28 pm #834902
    Mike

    Hi,
    What kind of changes are you trying to make? I just made some text changes and back, both times working. I’m using Chrome.

    Best regards,
    Mike

    August 5, 2017 at 11:42 pm #834905
    apremierdj

    Change email address or add an email address.

    Add a email subject

    Can’t get either of those to save changes

    August 7, 2017 at 9:39 pm #835612
    apremierdj

    Can anyone help please?

    August 10, 2017 at 10:02 pm #837168
    Basilis

    Hi,

    If you disable your cache & the CDN most probably everything will function right.

    Best regards,
    Basilis

    August 10, 2017 at 10:30 pm #837179
    apremierdj

    I have disabled all plugins and the problem continues.

    August 14, 2017 at 8:29 am #838474
    Nikko

    Hi,

    I have checked it out and there are already 3 email address there, I removed the last one (Email address hidden if logged out) and it works just fine, I also created a test page with a form just so I can modify the form without affecting live pages, I did change the email and it works fine there too.

    Best regards,
    Nikko

    August 14, 2017 at 7:22 pm #838892
    apremierdj

    I have found a temp fix to my LIVE pages.

    The problem is: I have a text box before the contact form. If this text has any formatting such as “Bold” then the contact form will not allow me to make changes.

    To fix: remove any formatting in the text box or move the contact form BEFORE the text box.

    I have added a TEST page named TEST so that you can see the problem.

    August 17, 2017 at 2:17 pm #840396
    Victoria

    Hi apremierdj,

    I replied in a different thread, please don’t continue in on of the threads, to avoid duplicates.

    Best regards,
    Victoria

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