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Whatever the “subject” that users input, I always receive a mail with the following subject :
“New Message (sent by contact form at myWebsite)”It was working a few months ago I think. Is that a known bug, or is there anything wrong on my side you think?
Hi!
We would like to take a closer look please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.
Best regards,
Vinay KashyapSorry I can’t do that. But if you can’t reproduce (can you or not?) I strongly suspect an issue with WPML and the translation of the “subject” element. I think that before this was working only on the english page, not on the french translation.
But actually the contact-form documentation says :
E-Mail Subject
You can define a custom Email Subject for your form here. If left empty the subject will be: New Message (sent by contact form at Tritik)So why was it working at all at first? where is the “subject” element supposed to be used for that in the code?
Hi!
We can not reproduce, that is why we do ask for Access.
Is it possible to contact the WPML team, who might be easier to solve, if the issue is located there?Regards,
BasilisJust to follow-up in case anyone bump into the same issue, the solution given in this thread :
https://kriesi.at/support/topic/email-subject-from-contact-form-subject/
Hi,
Thank you for updating this thread, @goch! We’ll close this now. since you have shared the solution. Much appreciated.
Cheers!
Sarah
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