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  • August 17, 2014 at 4:54 pm #305440
    mediumstudio

    Hi, latest version of Enfold and WordPress installed – contact form will not send to email address. The form says it is sent, though. I tried a test with a different email and it did send and now that doesn’t work either. I was able to send using the contact form – latest enfold & WP – from a different site.

    I tried the Easy SMTP Mail plug in and a few other contact forms (formidable & Contact 7) but it still doesn’t send. I called GoDaddy and they tried something (email account was on a FWD domain) but that hasn’t worked either.

    The email sends fine through an email app (I’m using Outlook). Any help is much appreciated. Thanks

    August 18, 2014 at 4:31 am #305535
    Ismael

    Hi mediumstudio!

    Thank you for using Enfold.

    If you’re not receiving emails using third party plugins like CF7 then it means that there’s something wrong your email configuration. You should probably contact your host again. Try to disable Enfold then activate any default themes then test the contact form 7 plugin.

    Regards,
    Ismael

    August 18, 2014 at 3:06 pm #305769
    mediumstudio

    will do – thanks for the response! cheers

    August 20, 2014 at 2:59 am #306581
    Josue

    We looking forward to hearing from you :)

    Regards,
    
Josue

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