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  • #672907

    – WordPress & Enfold are both up-to-date to the latest as of time of writing
    – Emails from WordPress “reset password” link DO work
    – External emails to the default Contact Form email address also DO work
    – The autoresponder message does work

    So what’s the issue?

    – I don’t receive any of the emails initiated via the Contact form on the website
    – If I use the contact form on the website, a message would come up saying “Your message is sent”. I do get the “Thank you” email from the autoresponder, but that is all. No actual emails are coming through to main email address

    Things I have done:
    – Changed the Mail to SMTP, tested and works well
    – Ensured email address is (Email address hidden if logged out) , and that email/alias is also working
    – Removed and recreated several contact forms but still same issue
    – Don’t want to use Contact Form 7, because Enfold is running on a different website, and the default Contact Form is working well

    I’m at a lost. Please advise.

    #673483

    Hi eatonassoc,

    Please try following this: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    Regards,
    Rikard

    #686388

    Hello.
    I’m having the same issue. Autoresponder message works fine, but actual contact form message is not sent.
    Please help.
    Thank you

    #687239

    Hi,

    Did you refer to the link I sent previously? If yes then what did not work out for you?

    Best regards,
    Rikard

    #687579

    Hi Rikard,
    Thank you. I tried some SMTP plugins, and the one that worked for me is Postman.
    That fixed the issue with emails from Yahoo getting lost.
    Cheers,
    M

    #688069

    Hi,

    Great, glad you got it working and thanks for sharing your solution :-)

    Best regards,
    Rikard

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