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  • May 22, 2018 at 11:44 pm #960566
    Vibeke_Schmidt

    Dear Enfold support

    I have a problem after installing the Enfold Theme. The Contact Form 7 plugin doesn’t work properly. I do get a notice when someone tries to contact me, and I can see the subject of the message, but the actual message doesn’t show.

    As you can see on my contact page, there are two widgets with the contact form. The top one is the plugin, and the bottom one is the in-built Enfold-form (where no message at all shows up in my gmail). I just set up the in-built option in order for you to see the scope of the problem.

    I have looked in the forum after similar discussion but without luck.

    I hope you can help me

    Kind regards
    Vibeke Schmidt.

    May 23, 2018 at 6:16 pm #961048
    Victoria

    Hey Vibeke_Schmidt,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    May 23, 2018 at 9:56 pm #961244
    Vibeke_Schmidt
    This reply has been marked as private.
    May 25, 2018 at 9:05 pm #962387
    Basilis

    Hi,

    I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    Best regards,
    Basilis

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