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  • September 13, 2022 at 12:34 pm #1364886
    elisamancini

    Hi! I have a problem and can’t find the solution. I have updated theme and wordpress, php version 7.4.
    The Contacf form enfold works desktop but not mobile. I have made many attempts, set up smtp, tried to use contact form 7 (and on mobile it works). When I fill it out from mobile, it makes me redirect and tells me that the sending has been correct, but I am not receiving mail.

    Can you help me?

    September 13, 2022 at 1:05 pm #1364892
    elisamancini

    this problem existed even before the upgrade. I’m really in trouble!

    September 14, 2022 at 9:29 pm #1365049
    Mike

    Hi,
    Thanks for your patience, as I understand for desktop and mobile the contact form seems to work fine giving a success message, but only in mobile the email is not received.
    Please try installing the plugin WP Mail Logging and see if the messages are logged.
    If they are not then include an admin login so we can check.

    Best regards,
    Mike

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