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  • #1438503

    In Contact Form I’m using the option “Display a short message on the same page”, but when the message is sent nothing appears on my site.

    It seems <div id=”ajaxresponse_1″ class=”ajaxresponse ajaxresponse_1″ style=”display: block;”></div> is empty…, maybe there’s the problem?

    I’m using: Message Sent Label: Message SENT!

    #1438724

    Any help please?

    Feel free to test the contact form in my site, it’s still on production stage and the mails are coming to me

    #1438782

    Hi,
    Thank you for your patience, I’m seeing the error: Failed to load resource: the server responded with a status of 404
    please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    #1438784

    Hello! Thanks for taking a look. I’m passing the admin login

    #1438787

    If this helps, I have used your Gym Demo for my site and took its Contact page (its Contact Form to be precise) and placed it, as it was, in my frontpage.

    Also, maybe a way around this problem, it would be to have the response hardcoded hidden behind the contact form

    with opacity: 0 transition to opacity: 1 or display: none to display: block; or z-index: ? etc

    So when you hit Submit and the contact form disappears, the “Message was sent succefully” will appear at its place?

    #1438788

    Hi,
    Thanks for this login, you had your homepage also set as your custom 404 page so this caused an error. I changed this and now the message shows.
    Please use a different page as a custom 404 page, typically users find it confusing to see the homepage as a 404 page without any message that there was an error.

    Best regards,
    Mike

    #1438794

    Excellent! Thank you so much :)

    #1438800

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Contact Form: Message Sent Label doesn’t appear’ is closed to new replies.