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Hi,
We’ve set up our contact form with email address, etc. and tried testing it out, but the Message Sent label doesn’t appear after clicking Send, the form just disappears. We also enabled Auto Respond, but nothing comes through. Messages aren’t being delivered to the email address we added in either.
Is there an additional step I am supposed to take to make the form active? This is really urgent.
Thanks,
Lea
Try to install the latest version of Enfold (should be v1.7.1) and try to use the smtp plugin – i.e. http://wordpress.org/support/plugin/easy-wp-smtp or http://wordpress.org/plugins/wp-smtp/ or http://wordpress.org/plugins/wp-mail-smtp/
Hi, thanks this works. There’s only one more glitch: the customizeable “thank you” message that’s supposed to display after clicking send does not come up. Is there any way resolve this?
And back to one of the original questions as well, is the “ghost font” or place-filler font that shows the content to be written in the content form is very dark and almost can’t be seen with our color scheme. Is there a way to change it to a brighter color?
Thanks
Hi Lea,
Do you have a link to the site that we can take a look at to see the from live?
Regards,
Devin
Hi,
Please update to Enfold 1.71.
This is the current color of the ghost font
#top .input-text, #top input[type="text"], #top input[type="input"], #top input[type="password"], #top input[type="email"], #top input[type="number"], #top input[type="url"], #top input[type="tel"], #top input[type="search"], #top textarea, #top select {
color: #777 !important;
}The disappearing message I believe is fixed in the updated theme.If not here is the css that takes care of it
.ajaxresponse {
overflow: visible !important;
}Thanks,
Nick
Alright – problem’s resolved. One more thing – is there a Quick CSS I can use to center the alignment of the “thank you” message?
Oh – and also Nick, that code you provided for the ghost color, do you add that to Quick CSS? Cause it has been added to that with our preferred color, but no changes have taken effect?
Hi,
Sorry about that, needed to add !important. Check the updated code above.
When I tested on your site I always add to custom.css, though in this case it will not make a difference.
Thanks,
Nick
Hi,
Please add this to the very end of your Quick CSS or /css/custom.css. Please make sure its at the end.
.ajaxresponse {
right:-10px;
position:relative;
}
.ajaxresponse .avia-form-success {
margin:0 auto;
width:40%;
}
.entry-content h3 {
margin:0 auto;
width:40%;
position:relative;
right: -60px;
}Thanks,
Nick
Hi Nick,
This works fine, unless the contact form has been placed in a half-page element – then it reacts oddly, not perfectly centered.
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