Contact Form issues

Hello!
We are using your Contact Form (which is really nice!) on a website and are having some issues with it:

#1 The first issue is with what happens when a person fills out the form, clicks the button — but they have not filled something out quite correctly or they’ve left a required field blank. With a more lengthy form that scrolls (like this one), there needs to be some feedback for the person to know they’ve got an error to correct.
The behavior I get on both mobile and desktop is that the button doesn’t ‘do’ anything and there is NO feedback for the person. There is no cue that the user needs to scroll up the page to find the red-bordered area and correct something. Most forms show an error message that tells them what they need to correct — OR — the page sometimes pops back to where the (first) error has occurred so they know what to correct.
Can you please help with this? What can be done?

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#2 Another issue is that once the form is submitted, it sends an email to the person who filled it out (which is great!) but the collected information in that email is just one long continuous text string with no line breaks. This is not very readable or professional looking. Will you please tell me how each line of text (from each form field) can be made to go on its own line?

Next issue is that in your interface, I customized the E-Mail Subject line to be: Your Education Program inquiry request. However, in testing this, I found that the email subject is not NOT coming through that way. It just says “Thank you for your Message”. Can you fix this or tell me how?

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#3 My other question is about the email that goes to our client when someone fills out the form. We would like the text in that email to have space in between each line of text. It makes it more readable that way. Is that possible? Can you advise how to do that?

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#4 Last question — in both generated emails, the dates are listed month/date/year and is confusing to us in the US. How can I change this so that the dates instead show up date/month/year?

You can see the form here:
https://www.birdrescuecenter.org/ed-program-inquiry/

Thank you so much!
Christina

• This topic was modified 8 years ago by Chnine.