Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 2, 2018 at 2:18 am #935857
    jhirsh85308

    When someone fills out my contact form it should arrive in the inbox From: (Email address hidden if logged out) instead it is seen as coming from my gmail account (Email address hidden if logged out) . I am using Gsuite to handle my email. Is this causing an issue?

    April 2, 2018 at 6:27 am #935904
    Victoria

    Hey jhirsh85308,

    Yes, this very much be the reason.

    Best regards,
    Victoria

    April 2, 2018 at 9:28 pm #936204
    jhirsh85308

    So is there any way to fix it?

    April 3, 2018 at 5:34 am #936306
    Rikard

    Hi,

    What happens if you don’t use Gsuite? Does it work as intended?

    Best regards,
    Rikard

    April 12, 2018 at 8:02 pm #941109
    jhirsh85308

    Hi Rikard,
    I cancelled Gsuite and the problem still exists. I have tried using other contact forms with the same result. I have added WPSMTP plugins and the result is still the same. Any help would be appreciated.

    April 13, 2018 at 7:27 am #941303
    Rikard

    Hi,

    Thanks for the feedback. So using for instance Contact Form 7 gives you the same problem? If that is the case then I think the problem lies on your mail server, could you try contacting your hosting provider to see if they can see what the problem is?

    Best regards,
    Rikard

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