Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 30, 2014 at 11:11 pm #360448
    royaltask

    Hello, my website has a contact form, this works fine with the theme. After I setup a child theme (plain with no changes) the contact form is working correctly. Its not firing messages and not showing message: Your message has been sent!

    I us the empty child from here template http://kriesi.at/documentation/enfold/using-a-child-theme/
    I use the black boxed enfold theme

    I know the contact for is ajax based, the error messages (input styles) are not showing as well. what can I do to make contact forms work within the child theme?

    • This topic was modified 10 years ago by royaltask.
    November 30, 2014 at 11:32 pm #360458
    royaltask

    After sending the form dissapears, no message is showing and the no mail gets fired.
    Using contact-form-7 sending mail is working. I want to use avia instead. Is it because of the child theme. Do I have to add the ajax files here additionally? I renamed the parent theme an child theme to “e2014” “e2014-child”, my this cause the problem not sending mails? Is avia ajax trying to get files from enfold child (i renamed) Mycurrent Parent Theme Version Number is 3.0.4

    • This reply was modified 10 years ago by royaltask.
    December 1, 2014 at 12:55 pm #360734
    royaltask

    I am still lost. this problem started after the child activation.

    December 1, 2014 at 7:57 pm #360974
    Elliott

    Hey!

    Let’s try the following.

    1. Deactivate all plugins.

    2. Completely delete the theme before downloading + uploading a fresh copy from themeforest.

    After doing those two steps send us a link and we’ll take a look.

    Best regards,
    Elliott

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