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  • #939872

    Hello. If I set the name, email and subject fields to 1/3, they look fine in the preview but are displaying full-width on the front end.

    All plugins deactivated. No caching in place. Enfold 4.2.6.

    info in private area.

    Thanks!

    #940257

    Hey WP Turned,

    The login link takes me to a 404 page and I do not see the css from this file loading
    /config-templatebuilder/avia-shortcodes/contact/contact.css

    Please check the login link and give us a working one.
    Best regards,
    Victoria

    #940488

    Please note there was a typo on my end with the URL. I’ve updated it.

    #941396

    Hi,

    Did you update the theme manually? Please check if the shortcode files are duplicated in the config-templatebuilder > avia-shortcodes folder. The contact form element and the related scripts and stylesheets should be inside the “contact” folder. Remove the previous contact.php file that is outside the “contact” folder.

    Best regards,
    Ismael

    #941491

    This was a fresh install of Enfold 4.2.6 on a brand new site, so these steps should apply.

    #941523

    Also, all buttons are screwed up for this site. This is out of the box stuff Enfold.

    #941921

    Not only are buttons not formatting correctly, now alignment is not working. If I say “align center”, it stays left. AGAIN, brand new site, with no caching, 1-2 plugins, barely any CSS.


    @yigit
    – Hey man. Can you look at this? I have 3, brand new sites with basic features not working. I was hoping 4.2.7 was the answer, but I see it yet again not being delivered.

    #942098

    Hi,

    I have asked the rest of the team also to take a look.
    I did a new installation and couldnt locate the problem.

    Best regards,
    Basilis

    #942241

    Hello. Using a dev environment, I created a brand new install of WP and imported a backup of one of the “broken” sites. Before importing the backup, there were no issues. As soon as I imported the backup, the issues were replicated. My next steps…

    1. Removed all custom CSS. Tested. No change.
    2. Removed custom entries from functions.php. Tested. No change.
    3. Deactivated all plugins. Tested. No change.
    4. Removed all plugins. Tested. No change.
    5. Switched theme from Enfold Child to Enfold. Tested. No change. Switched back.
    6. Removed all Enfold themes.
    7. Installed Enfold and Enfold Child Themes. Everything works!

    Completely at a loss as to why a brand new site would require this.

    #942246

    Good to close this thread. Here is the short answer for anyone following along.

    1. With the Enfold Child theme active, delete the Enfold theme.
    2. Upload a fresh copy via FTP (Note: Overwriting Enfold with a copy of the theme is not enough. Delete and add back from scratch.)

    #942371

    Hi,
    Thank you for sharing your solution, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘Contact Form – Is forcing full width fields’ is closed to new replies.