Hi there,
I have added a contact form to a post. I used the Post editor > Insert theme short-code > Content Elements > Contact form. And from the popup settings, i put my email. And then when i tested that form, it shows successful message but no email is sent to my email address. I check junk, different emails, different domains (gmail, hotmail). and nothing work.
Please help to fix this issue.
Hi Khaled!
I checked the email form with an issue with my gmail but I did not receive any mail after 5 waiting for sometime. This could be due to various reasons.
Is the contact form working on any other page?
Please refer to this link and follow the steps mentioned to resolve this issue http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/
If you have any questions please feel free to get back to us :)
Best regards,
Vinay
Thank you for helping
Yes I found that the server does not allow any emails to be sent (from) external emails. The (from) must be under dbc.com.sa
i have updated that code to be our main email in dbc.
Now i want to change the message body .. like from name, subject ..etc. how can i do that?
And also what if i want to use no-reply how to make that?
Hey!
You can use various filters for that but you can only do basic modifications for the message or email content.
message: avf_form_message filter:
// https://kriesi.at/support/topic/contactform-checkbox-true-false/#post-633534
subject: avf_form_subject filter:
// https://kriesi.at/support/topic/form-email-subject-not-working-after-latest-update/#post-540025
from: avf_form_from filter:
// https://kriesi.at/support/topic/contact-form-problem-reply-to-reply-email-to-admin-not-to-sender/#post-681896
You can also use the Contact Form 7 as a substitute.
Regards,
Ismael