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  • #576398

    Please, could you help me with one issue about Contact Form plugin?.

    Although I put the new e-mail in the options of the plugin, and in Settings of the wordpress and in my profile in wordpress, It doesn’t work.

    Where could be the problem?, How could I fix It to change the mail in which I receive the messages from the contact form of the web ?.

    Thank you so much.

    #576407

    you mean the enfold integrated Contact Form ?

    if you done this it could be a provider problem.

    On my provider (hosteurope) it is in former times necessary to set up an e-mail default address in their scripts. Only than sending from contact forms are enabled. it has not to be identicall these e-mails – but there has to be the default address

    #576557

    Hi!

    Please refer to @guenni007’s post and see – http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    @guenni007
    thanks :)

    Regards,
    Yigit

    #576675

    I use Contact Form 7. This is the problem: the web send the messages to the mail that I put when I installed wordpress ( (Email address hidden if logged out) ). And now I need that the web send the messages to a new e-mail ( (Email address hidden if logged out) ).

    I have change the email in my wordpress (settings and profile) and in my Contact Form plugin. But It doesn´t work. I have done others web with Contact Form, in the some hosting, and It worked.

    I am really sorry. Thank you for your help.

    #576764

    can you provide us a screenshot of the contact form 7 options dialog where “Mail” is set up.

    thanks

    btw: the alb element contact form of enfold is a mighty instrument. Why do you want to use contact form 7 ?

    and btw 2 :
    To) the first input on “Mail” Tab is the Mail to what the form sends the e-mail.
    From) the second one is the sender information ( [your-name] <[your-email]> ) is the name filled out in contact form and the e-mail filled out.
    Subject) the third one is the filled out field of contact form
    Reply to) if you want to answer to the mail of your Contact form sender this is the filled in field of e-mail form

    • This reply was modified 8 years, 9 months ago by Guenni007.
    #576769

    and again on additional headers you can set Cc and Bcc to
    f.e.

    Cc : [your-email]

    the sender gets a copy of his E-Mail to you

    • This reply was modified 8 years, 9 months ago by Guenni007.
    #576988

    Hi,

    Thanks for the help and input @Guenni007. @catuven, what did you do on your other installations to get it to work the way you want it to?

    Best regards,
    Rikard

    #577037

    I only put the email, in which I wanted receive the messages, in the form of the plugin contact form. Please see the picture in the link under this field.

    #577197

    can’t see your picture – i’m a participant too as you are

    btw: with your first mail at the beginning it was sent the form ?

    • This reply was modified 8 years, 9 months ago by Guenni007.
    #577271

    Hi!, Guenni007. Thanks for your help.

    The problem is that the first input on “Mail” Tab (the Mail to what the form sends the e-mail) doesn´t work – I think. In others web that I have done, It worked.

    View post on imgur.com

    #577647

    well the first line i think is correct – but the second line is a bit strange.

    on De this is what you see on your E-Mail client when you receive an e-mail from your contact form.
    so if you want to do a search in your E-Mail Client if you have not allways the same heading

    on asunto: why not the same input as in the message text [your-subject]

    but it is not the reason why it does not work the first line is the important one
    so again here the question: did you first receive messages – and after changing the from (para) field not ?

    #577665

    Hi!, Guenni007. I receive the messages, the problem is that I can´t choose the e-mail. The messages are delivered in the email that I used when I installed wordpress in my host.

    Thank you so much!!!!

    #577670

    did you have some caching plugins installed – if so delete the hole cache content and try again!

    #577693

    why are in Asunto these sqare brackets ? is it a field on your form and you insert here the return value?

    if it has no value because this has no correlation to your form – maybe this is the reason why !

    • This reply was modified 8 years, 9 months ago by Guenni007.
    #577724

    and another hint : how did you place the shortcode of contact form 7 into enfold page.

    I do it in a text field

    perhaps try first to erase that text field and put in a new one with the shortcode.

    #578110

    Thank you so much, Guenni007!, your advice worked!!!!.

    I did It in a text field, now It´s ok. The Contact Form of the Avia editor of the template didn´t work.

    #578345

    Hi @catuven,

    Great, glad you got it working. Thanks @Guenni007 for all the help :-)

    Best regards,
    Rikard

    #578458

    these two are a “different kettle of fish”
    the contact form of enfold is very nice and now in most cases i use the alb element!

    #578493

    Oooh!

    It worked yesterday, but today have failed again. The web sends the messages to the old e-mail, not to (Email address hidden if logged out) .

    I don´t know what can I do.

    #579138

    Hey!

    The default email address is set to ” (Email address hidden if logged out) ” so I don’t know why it will send the email to another address. Did you set up any kind of email forwarding system? Please install the following plugin then ask your your hosting provider for the proper smtp settings: https://wordpress.org/plugins/wp-mail-smtp/

    Cheers!
    Ismael

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