-
Posts
-
Hello,
I have the following issue: In the Your from address i have it empty, however if someone sends email through the contact form, the sender is my address, not clients address!
any idea what might be wrong?
Hey Leonidas,
If nothing is filled out, then it should use the email of the administrator which created the site. So I’m guessing the behaviour is correct considering that? Maybe it would be better if you simply filled out the correct email address?
Best regards,
RikardHello,
Thank you for you reply but maybe I didn’t explain well what I need. If someone send email from my contact form, I receive the email fine.
The problem is that the sender of the email is my email address, i.e (Email address hidden if logged out) , and not the email of the client. So if I want to reply directly to the email, I reply to myself!
What I want is the sender to be the email of the client (as he already write his email in the contact form).
Hi,
Thank you for the update.
Did you adjust the Form Element Label of default email address field? It is possible that the new label or name of the field is not recognized by the contact form, so the email address field value is never used. Please post a link to the page containing the contact form so that we could check it properly.
These are the recognized email field name.
array( 'e-mail', 'email', 'mail' );Best regards,
IsmaelHi, I’m using the contact form of the theme.
I would like the starting address for the form to be the same as the email of the person filling out the form.
If I leave the field blank, the starting address is noreply@… I would like it to be the email address of the sender. It’s possible?
Thank you for your support.
Best RegardsHi,
@daimonart: We replied in your thread here: https://kriesi.at/support/topic/contact-form-sender-like-email-contact/Best regards,
Ismael
- The topic ‘Contact Form has as sender my email address, not client address!’ is closed to new replies.