Viewing 10 posts - 1 through 10 (of 10 total)
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  • June 14, 2016 at 6:47 pm #648199
    Daniel

    Hi,

    I got a message from a client that the contact form doesn’t work in IE11. I’ve tested this with BrowserStack and indeed the first input fields don’t work. They are all type=text. The message area does work.

    Any ideas how to fix this? Link in private section.

    Thanks, Dan

    • This topic was modified 9 years, 4 months ago by Daniel. Reason: updated title
    June 16, 2016 at 3:39 pm #649269
    Yigit

    Hey Daniel,

    You are currently using an older version of the theme. Please update Enfold to the latest version 3.6.1 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Best regards,
    Yigit

    June 16, 2016 at 3:49 pm #649277
    Daniel

    Hi Yigit,

    Thanks for answering. I’ve updated to 3.6.1, flushed cache and refreshed. Still not possible to use the contact text form fields in IE11.

    June 16, 2016 at 3:51 pm #649282
    Yigit

    Hey!

    I asked my teammates to check your website on IE11. Please kindly wait to hear from them.

    Regards,
    Yigit

    June 16, 2016 at 3:52 pm #649283
    Daniel

    Thanks!

    June 20, 2016 at 3:21 am #650556
    Ismael

    Hi,

    We checked the site on IE8 and the input fields are working. Could you please provide a screenshot of the issue?

    View post on imgur.com

    Best regards,
    Ismael

    June 20, 2016 at 8:05 am #650667
    Daniel

    Hi Ismael,

    Thanks for answering. It’s a specific IE11 issue. It’s kinda hard to post a screenshot of a text field not working, but here it is:

    June 22, 2016 at 3:59 am #651843
    Ismael

    Hi,

    What is actually happening on the field? You can’t type on it? Please check the demo page: http://kriesi.at/themes/enfold/pages/contact/

    Best regards,
    Ismaelo

    June 22, 2016 at 9:54 pm #652379
    Daniel

    Hi Ismael,

    I found it, there was a #top .main_color input[type='text'] { height: 15px; } and that made it impossible to type in the field, only in IE11. It changed it to 30px and now all is good.

    Thanks for helping!

    June 23, 2016 at 8:50 am #652548
    Rikard

    Hi Daniel,

    Great, glad you found the problem and thanks for letting us know :-)

    Regards,
    Rikard

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