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Hi support, we have a major problem.
We are using theme contact form w google ReCaptcha V3. We’ve noticed today that all forms (we have a lot) aren’t working even without any captcha. We’ve also tried V2 and no success :/ This is happening on all 3 websites that we own.
Errors: Invalid address: (setFrom). All email addresses were tested and they are all fine.
Looking forward to hearing from you ASAP,
NádiaHi team, any news on this? We’re not receiving forms, therefore losing money. Can you please fix this ASAP? Thank you in advance!
Hi support, can you give us an update? Are you checking on this? This is a critical situation, please let us know you’re following up on this. Looking forward to hearing your thoughts.
Dear team,
This situation couldn’t have come in a more critical time has Christmas. If we can’t receive forms we lose money, and if we lose money with enfold we’ll have to find an alternative. Sure last updates must have screwed up something but we sure aren’t the only ones with this problem, as all our websites are presenting the same issue.
Can you give us an update on what you’ve done so far? Please feel free to log in with the credentials above to sort out the problem here, and let us know if we can be of further help.
Thank you in advance.
Have a great holiday season, LFTHFY.Raquel
Hi agavinho,
The website did not load on my end, are you blocking locations?
Are you using SMTP plugin? You might want to use Contact Form 7 for the moment.
Next time, please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
Best regards,
Victoria
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