Tagged: , ,

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • February 27, 2015 at 1:54 am #403113
    trezaei

    It seems that every few weeks, for whatever reason, I have to republish my contact forms in order for the email to be sent again.

    This is the exact way to duplicate:

    – I fill out the form and click send. It says that it was sent successfully.
    – I Don’t get the email
    – I open the page, open the contact form again, and click save, then I click update on the page
    – I fill out the form again and click send, this time I get the email just fine.
    – This will work for a few days and then I have to repeat this process or my contact forms will stop working again

    Please please please address this.

    oh, and I use Mandrill, but obviously this isn’t an issue since resaving the form fixes it.

    February 27, 2015 at 9:16 pm #403654
    Elliott

    Hi trezaei!

    Hmm, not sure what could be going on there. Try contacting your hosting provider about this to see if they have any idea on what could be causing it.

    Also try using different email addresses and browsers to see if that has anything to do with it.

    Is Mandrill a plugin?

    EDIT: Also check to see if it does the same in a contact form plugin such as Contact Form 7.

    Cheers!
    Elliott

    • This reply was modified 9 years, 9 months ago by Elliott.
  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.