Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 30, 2018 at 12:36 am #1003316
    SyberKnight2

    i see there are 2 options to validate an email address in a contact form…

    1) Valid E-Mail address
    2) Valid E-Mail address with special characters

    and off to the side it says…

    Form Element Validation
    When selecting “Valid E-Mail address with special characters” keep in mind, that not all E-Mail systems support this feature properly.

    what special characters does this second option validate out or allow vs the first option?

    August 31, 2018 at 5:17 am #1003911
    Mike

    Hey SyberKnight,
    This option is for language special characters as ë and é, which may be used more in some countries than others, and typically those email systems would support the special characters.

    Best regards,
    Mike

    August 31, 2018 at 10:34 am #1004006
    SyberKnight2

    ah, okay, so then what about the plus (+) symbol???

    i have a bunch of folks who use the plus symbol in their email addresses that can’t use the Enfold contact form because it doesn’t validate.

    the + is a legit symbol to use in email addresses, so… can you fix that or give me a hackaround to add it to the rules somewhere or something (in such a way that a theme update won’t overwrite)?

    thanks.

    September 1, 2018 at 12:30 pm #1004326
    Vinay

    Hi,

    To personalize the form entry validation please use the contact form 7 plugin and the code suggested here https://contactform7.com/2015/03/28/custom-validation/

    Best regards,
    Vinay

    September 2, 2018 at 3:25 am #1004524
    SyberKnight2

    really?!?! i’m surprised that you’re pointing me to use another plugin & modify it rather than just fixing the one we have that we paid for in Enfold.

    plus symbols are an acceptable & common symbol used in email addresses, like dashes & periods. will you consider just fixing this error instead?

    September 2, 2018 at 9:45 pm #1004717
    Mike

    Hi,
    I tried to look into this and was able to add the plus sign into the validation, but while Enfold allowed it WordPress didn’t send the email. I was not able to add the plus sign into the WordPress validation successfully.
    I also didn’t find any helpful solutions with Google.
    I’ve added a link to the modified contact.js in the Private Content area if you wanted to see.
    It belong in \enfold\config-templatebuilder\avia-shortcodes\contact\

    Best regards,
    Mike

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