Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 10, 2014 at 2:59 pm #365971
    seanchk

    Hi there,

    When I edit my contact form and then save it, the changes are being cleared and the default settings being used.

    I cannot change the address the emails are sent to, the form title, submit button text, success message….. whatever I put there does not save.

    Please help!

    December 10, 2014 at 9:28 pm #366242
    Elliott

    Hi seanchk!

    Let’s try the following.

    1. Deactivate all plugins.

    2. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.

    If your still having problems then send us a WordPress login and we’ll take a look.

    Best regards,
    Elliott

    December 11, 2014 at 7:46 am #366536
    seanchk

    Hi Elliott,

    The site in question is a live ecommerce site, taking it down will cost money and make my client very upset.

    How will removing the theme then replacing it affect the setup of the pages? Will I need to rebuild all the pages?

    Thanks

    Sean

    December 11, 2014 at 3:01 pm #366662
    Yigit

    Hi!

    Can you please try to increase the allocated memory to 128M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    You can contact your service provider and they can do it for you.
    Also please make sure that you are using the latest version of the theme which is currently 3.0.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/
    If that too does not help, please post the link to your website

    Regards,
    Yigit

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