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  • April 22, 2017 at 11:30 pm #781826
    Rio1

    HI,
    I have set up a site with enfold.
    Unfortunately the contact forms on all pages don’t work.
    1. the message is not emailed to me
    2. after filling out the form, it doesn’t show the short message.

    can you help me out here?
    thank you

    April 23, 2017 at 3:11 am #781865
    Mike

    Hey Rio1,
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    April 23, 2017 at 2:54 pm #781944
    Rio1

    HI MIke,

    thanks for replying.
    The funny thing is, sometimes it works and sometimes it doesn’t.
    I am including a temporary admin login in the private area as you suggested.

    thank you

    April 23, 2017 at 4:03 pm #781966
    Mike

    Hi,
    Hum, well I tested twice and seems to be working, I would recommend using this plugin to debug it: https://wordpress.org/plugins/wp-mail-logging/
    I have used it before and the issue turned out to be web host limiting phpmail due to a bad user on a shared hosting plan. Not to say this is your issue, just my past experience.
    Not sure how else to help right now :)

    Best regards,
    Mike

    November 4, 2017 at 1:19 pm #872494
    Rio1

    we’re good here. you can close this one. thank you

    November 4, 2017 at 2:35 pm #872526
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

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