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  • #664722

    Hello!
    I have a problem with contact form on my site http://www.zink.by/testpage/

    I read some threads about same problems and at first contacted my hoster provider support. Thay said that there is nothing that can block outgoing mails, so the problem is in contact form. I tried out other plugins like Contact Form 7 and they didn’t work either. The strange thing is that some times form is working but it’s like 1% of cases the mail is delivered.

    Can you help me please?

    #664740

    there is the login page to the wordpress backend. If you press under the form “Lost your password?” – did you than receive an e-mail from your wordpress installation?

    #664754

    Yes, I got recovery email.

    Hosting support analyzed sending process and said that gmail marks letters from contact form as spam. But I don’t see this letters in spam folder…

    Here is a log:

    
    17:24:06.210 4 SMTP-160464(zink.by) [793975420] sending
    17:24:06.621 1 SMTP-160464(zink.by) [793975420] message body rejected, got:550 5.7.1 initiative. 22si15213768lfa.68 - gsmtp
    17:24:06.621 4 SMTP(zink.by) [793975420] batch failed
    17:24:06.621 1 DEQUEUER [793975420] SMTP(zink.by) (Email address hidden if logged out)  failed: message text rejected by aspmx.l.google.com:\n 550 5.7.1 initiative. 22si15213768lfa.68 - gsmtp
    17:24:06.621 2 DEQUEUER-000026 [793975420] generating report message
    17:24:06.622 2 DEQUEUER-000026 [793975421] report composed for [793975420]
    17:24:06.623 2 QUEUE([793975420]) deleted

    They recommended to send not from just a web site, but from a origin email. Can you recommend me smth please?

    #664780

    Hi!

    Seems your address is having issues, can you please try a different one?
    Those are spam filters blocking the results.

    Best regards,
    Basilis

    #664906

    Thanks for advice! May be you can recommend one with poor antispam protection?

    #665173

    Hi,

    have you tried the contact from with an email address that ends with gmail.com or yahoo.com ?

    Please refer to this link kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    let us know the results.

    Best regards,
    Vinay

    #723853

    No result. Removed the form from the site.
    Best regards,
    Vital

    #725339

    Hi,

    too bad. You could talk with your host, why on your server WordPress default mail function gets blocked. However, we recommend to work with Contact Form 7.

    Best regards,
    Andy

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