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  • September 12, 2013 at 1:13 pm #29524
    andrebraga

    Hi!

    I searched the forum but there is no help topic to my specific problem.

    I customized the theme enfold normaly but, the contact form does not work! We have tested other forms like as contactForm7 and others and they all worked. I would urgent help if possible because my website already on air. I have good knowledge of programming and i could change the contactform but would like the contactform from the theme. Where can I send the login for you to take a look? Tks!

    September 12, 2013 at 2:56 pm #140887
    Devin

    Hi andrebraga,

    When you say you have tried other contact forms, have they been on the same server? Are you using an email address based on the same domain as the site for the contact form? Some servers have issues sending out email if the form data isn’t going to something based on the same domain to prevent spam.

    Regards,

    Devin

    September 12, 2013 at 9:22 pm #140888
    andrebraga

    Problem solved! I re send files to the server, updated the version of PHP and have disabled all plugins.

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