Viewing 9 posts - 1 through 9 (of 9 total)
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  • February 25, 2015 at 3:32 pm #402091
    wvc-communications

    Hello Support Team,
    I use enfold on a few websites.

    From one day to the next the contact form don’t work correct. The form is not displayed any more. I did not update anything for a few weeks.
    How is this possible?

    In the forum I’ve found the answers to solve the problem. Update Theme, WordPress and plugins etc.

    It may not be possible that the system suddenly stopped working without changes.

    best regards
    Kai

    February 25, 2015 at 3:34 pm #402092
    Yigit

    Hi Kai

    Can you post the link to your website and elaborate what exactly is not working?

    Best regards,
    Yigit

    February 25, 2015 at 3:43 pm #402098
    wvc-communications
    This reply has been marked as private.
    February 26, 2015 at 7:44 am #402489
    Rikard

    Hi!

    So the update solved your problem?

    Regards,
    Rikard

    February 26, 2015 at 9:10 am #402527
    wvc-communications
    This reply has been marked as private.
    February 26, 2015 at 2:04 pm #402651
    Yigit

    Hey!

    Enfold version 2.9.2 is not compatible with WordPress version 4.+. Seems like you have updated only WordPress on your backup site. That is the issue. Updating Enfold brought up the compatibility. Let us know if you have any other questions or issues

    Regards,
    Yigit

    February 26, 2015 at 2:24 pm #402662
    wvc-communications
    This reply has been marked as private.
    February 26, 2015 at 2:30 pm #402667
    Yigit

    Hey!

    It should be cache related. Enfold 2.9.2 is not compatible with WordPress 4.+ as i said :) Please keep Enfold updated all the time.

    Best regards,
    Yigit

    February 26, 2015 at 2:34 pm #402671
    wvc-communications
    This reply has been marked as private.
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Viewing 9 posts - 1 through 9 (of 9 total)
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