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  • June 10, 2019 at 4:20 pm #1108844
    frabob

    Ciao a tutti. Ho un problema da risolvere in un sito WP (ver 5.2.1) con thema Enfold (Ver. 4.5.7).
    Ho inserito in una pagina un modulo CONTACT FORM con due elementi SELETTORE DATE. Entrando dal sito in questi elementi per selezionare una data, non appare il popup col relativo mese per la scelta del giorno.
    Non ci sono plugin installati.
    Come posso risolvere?
    Grazie Roberto

    June 10, 2019 at 11:56 pm #1108916
    Jordan Shannon

    Hey frabob,

    Please provide a link to the site/page i question so we can look into this issue further.

    Best regards,
    Jordan Shannon

    June 11, 2019 at 3:20 pm #1109177
    frabob

    ciao Jordan,
    ecco il link: http://www.hotelstaging.net/richiesta-informazioni
    le voci sono: “Data Arrivo” e “Data Partenza”
    Best regards

    June 11, 2019 at 5:01 pm #1109216
    Guenni007

    there is no event at the input field – so maybe the script isn’t loaded.
    What do you have on Enfold (Child) – Performance ? : “Disabling of template builder elements” load all – only used or manually.
    Maybe a refreshing of the merged files will do the change.

    June 11, 2019 at 9:05 pm #1109282
    frabob

    I do not use enfold child
    I tried all the variations on “performance” without a positive result
    thank you

    June 12, 2019 at 5:17 am #1109347
    Ismael

    Hi,

    Thank you for the update.

    Did you set jQuery to load in the footer? You should be able to toggle that in the Enfold > Performance panel.

    That is probably why we see this error in the console.

    (index):223 Uncaught ReferenceError: jQuery is not defined
    at (index):223

    Best regards,
    Ismael

    June 12, 2019 at 4:17 pm #1109524
    frabob

    Hi!
    The only way I have managed to make the datepicker work is to go under Enfold>Performance>Disable Features and choose “Always load media features (=WP default behaviour)” in the section “Self hosted videos and audio features (WP-Mediaelement scripts)”.
    Do you confirm this is the only way to do it?
    Best regards

    June 13, 2019 at 6:04 am #1109715
    Ismael

    Hi,

    Thank you for the update.

    That option will only enable the media element scripts, so we’re not sure how it fixed the issue, but glad to hear that it did. Did you confirm that it’s not due to cache?

    Best regards,
    Ismael

    June 14, 2019 at 10:50 am #1110272
    frabob

    Hi,
    the cache is not active.
    I built a website on my local server with WP 2.5.1 and Enfold 4.5.7, just for trying. I used the default settings. I built just one page with a Contact Form, but still the Datepicker does not work.
    How can I fix it?
    Best regards

    June 14, 2019 at 1:29 pm #1110314
    Guenni007

    But this must be definitly a transposed digits error? You mean WP 5.2.1

    June 14, 2019 at 3:50 pm #1110359
    frabob

    sorry, I meant WP 5.2.1

    June 14, 2019 at 7:41 pm #1110444
    Victoria

    Hi frabob,

    https://cl.ly/c7ca79559a1d The datepicker seems to be working on my end. Is this not how you see it on your end?

    Best regards,
    Victoria

    June 18, 2019 at 4:09 pm #1111343
    frabob

    Hi Victoria,
    please read my post of June 12th, 2019 at 4:17PM
    thank you

    June 20, 2019 at 4:29 pm #1111989
    Victoria

    Hi frabob,

    Could you please attach some screenshots of the issue?

    Please describe the issue in more detail?

    SO the issue is on your local machine?

    Best regards,
    Victoria

    June 29, 2019 at 10:27 am #1114409
    frabob

    Hi,
    This is how I can make the data-picker work. But these settings are relating to audio/video features and I understand that data-picker should work regardless of them.
    img_02.png
    These are the recommended settings. And the data picker does not work.
    img_01.png
    The issue affects both the live website and the local machine.

    thank you

    June 29, 2019 at 4:21 pm #1114455
    Victoria

    Hi frabob,

    Thank you for specifying. Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    DO you have the option to load jQuery in footer enabled?

    Best regards,
    Victoria

    July 5, 2019 at 11:56 pm #1116106
    frabob
    This reply has been marked as private.
    July 7, 2019 at 11:29 am #1116424
    Victoria

    Hi frabob,

    Looks like when the elements are loaded only as needed the code that uses jQuery is added before jQuery is referenced and so there is an error that breaks the Datepicker.

    You might want to have the working option enabled for now.

    Best regards,
    Victoria

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