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1. When I click on the contact form and change the color to light transparency that setting does not stay after I update the page. It goes back to default. And, if I come back to the page ever again and update for whatever reason, it will keep the default color instead of light transparency.
2. Another issue is the contact form is no longer letting me input any other email address for notifications except for the default info email address it prefills with.
Please advise. Contact form is at the very bottom of the pages.
Hey wmsgeorge!
Yes it’s not saving correctly it looks like. Must be a problem with that specific page because I created a new page and it’s working fine there. Try deleting / recreating the page or just create a new page and add your content in piece by piece while checking to see if it saves or not to see where the problem is.
Cheers!
ElliottHi Elliott,
Yes having the contact form all by itself I have confirmed works. For some reason when it is used on the page it does not work. I just spent the past 20 minutes rebuilding the page 1 element at a time and put my email address and chose light transparent in the contact form, saved it. Updated the page and same error occurs.
After testing every possible spot on the page where the contact form could be I have isolated the block that is causing the contact form to not work. On the test page you created in that first block you will see a contact form, text block then contact form. The contact form on the top keeps my email. However the contact form below the text block and at every spot below will reset to the default after I update the page.
I created a test2 page and removed those blocks out of the 1/1 layout to see if that was the problem but it is not the issue. Still the contact forms below that text block reset to default after update.
Please advise.
GG
Hi!
Your using lots of HTML tags so it must be a typo or a tag that isn’t being closed properly. There is just too much code there for me to sift through which is why I suggested creating a new page and add your content in piece by piece to try and figure out where the problem is coming from.
Cheers!
ElliottHello,
I did do that and above I mentioned that the problem happens after the first text block.
“On the test page you created in that first block you will see a contact form, text block then contact form. The contact form on the top keeps my email. However the contact form below the text block and at every spot below will reset to the default after I update the page.”
GG
Hey!
Did you register the site on clouldflare or any cdn sites? Please refer to this link for a possible fix: https://kriesi.at/support/topic/contact-form-resetting-to-defaults/#post-391712
Cheers!
IsmaelProblem solved, it was cloudflare that was causing this error with the contact form.
thank you Ismael.
GG
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