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I just stumbled upon a small bug with the contact form. I created a text field with valid number (german: gültige Nummer) as input type. If you enter a decimal mark between the numbers, e.g. “25.000”, the field is shown as valid, but the e-mail won`t be sent. After clicking the send button, the contact form just disappears and no “Success” or “Failed” message is displayed. Everything works perfect, if you enter the number without a decimal mark, e.g. “25000”.
Hi StuWeTueHo!
Our themes are not using any special form, instead they are using the default WordPress form for sending emails. You could try to use a plugin like this: https://wordpress.org/plugins/contact-form-7/
Make sure to use newest theme and WordPress version. If you still need help you can provide us admin access, so we can take a deeper look into it. Post login details here as private reply.
Cheers!
AndyHey Andy,
sorry I can`t give you access to our site, because it is IP restricted. But I don´t think you really need access to my site as you could reproduce the issue very easily. Just add a contact form and set a text field with “valid number” as input type. As soon you enter a number with a decimal mark e.g. “25.000” and try to send the message, there is a problem. The contact field will disappear and no success or failed message will be displayed.
For me it looks more like a validation error. If I enter two decimal marks, e.g. “25.000.000” the field is marked as invalid. It only happens with one decimal mark.Thanks!
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