Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • September 12, 2017 at 4:53 pm #851095
    seykom

    Hi,

    I´m using contact form with a forwarding to another page after sending. Everything works, but the autoresponder text I put in, never arrives.

    Is it because of the forwarding?
    I have tested it with different email adresses – no success.

    Thanks for helping me.

    September 12, 2017 at 6:22 pm #851155
    Victoria

    Hey seykom,

    Please refer to the article here

    My contact form is not sending emails

    If you need further assistance please let us know.
    Best regards,
    Victoria

    September 13, 2017 at 9:55 am #851470
    seykom

    Hi,

    I tried all these things, but it doesn´t work.
    I receive the emails with the registered contact details but not the responder text.

    September 13, 2017 at 10:41 am #851507
    Victoria

    Hi seykom,

    The autoresponder text is for the customers, not for you. You do mean the autoresponder text message for the user, right?

    Best regards,
    Victoria

    September 13, 2017 at 10:44 am #851510
    seykom

    I mean the text for the customer. I tried it with my two email adresses and got no mail

    September 14, 2017 at 9:49 pm #852313
    Basilis

    Hi,

    Please install a plugin like WPSMTP which will help you track if the emails go out.
    Most probably you are running in a server issue.

    Best regards,
    Basilis

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