Tagged: CONTACT FORM
-
AuthorPosts
-
May 22, 2016 at 3:37 am #636298
Seems like there is nothing I can do to make the contact form work. I am not a wiz at this stuff but I am able to navigate and set up your theme and I use it everyday. I love it but I seem to keep having problems with the sign-up form not working and now the mailchimp sign-ups are not working either.
Please help – I have tried numerous things that normally worked in the past.
Wordpress and theme are up-to date
I have removed the contact form saved and then added it back
Then I discovered my newsletter sign-ups are not working either
Then I read the forum help topics and tried the suggested plug-ins – they don’t work
I added the PHP file – that didn’t work – if I even added it correctly
I did not clear my browser cache but I did try this in 2 other browsers that I don’t normally use.May 23, 2016 at 10:08 am #636654Hey,
Have you already tried this?
Go to the login screen of your WordPress installation and attempt to recover your user password
Best regards,
JosueMay 23, 2016 at 1:10 pm #636744I know my user password – why do I need this?
May 23, 2016 at 1:51 pm #636761To test if your WordPress install can send e-mails. Your password won’t be changed.
May 24, 2016 at 10:29 pm #637767I did try this earlier and I realize that my admin password password has been changed. Did you change that by chance? I am going to try again and do what you have suggested 1st thing in the morning – it has been a busy couple of days.
May 25, 2016 at 12:44 am #637824No i didn’t. Perhaps WordPress generated another password, in any case another thing you could try is set the address of the username you’ve created for us (
enfoldsupport
) to something like(Email address hidden if logged out)
so we can test it for you.Best regards,
JosueJune 1, 2016 at 7:13 pm #641660Hello, I am finally able to get back to this problem.
When I attempt to reset the password – this is what I get.The email could not be sent.
Possible reason: your host may have disabled the mail() function.June 2, 2016 at 7:45 am #641884 -
AuthorPosts
- You must be logged in to reply to this topic.