Viewing 3 posts - 1 through 3 (of 3 total)
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  • September 2, 2019 at 1:46 pm #1132979
    khunjoe

    Hello,
    Since the last update to Enfold version 4.6 the contact form is not working: I am getting this error: “This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.” Also the Google map is not working anymore. Here it shows this error: “Maps were disabled by the visitor on this site. Click to open the map in a new window.”

    I am using 3 sites and everywhere it shows the same errors. Please help asap!

    Thank you!

    September 2, 2019 at 6:30 pm #1133091
    philcrothers

    I am getting this error also following the update. The cookie consent keeps popping up on every page after selecting ok and this has never happened before.

    September 5, 2019 at 10:07 am #1134270
    Ismael

    Hi,

    Thank you for the update.

    There is an addition to the privacy or GDPR options. The user have to opt in to the “[av_privacy_allow_cookies]” option, so you have to add it in the modal popup or in the privacy page. Or set the “Enable cookie consent messages” to the 4th option (Use as a simple message bar only). You can find those options in the Enfold > Privacy & Cookies panel.

    Best regards,
    Ismael

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