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  • #1125555

    Hi Folks,

    I have another small prob on my customers site.
    After you have sent a mail over the contact form the info-text is not displayed. ;-/
    This happened to me for the first time ever. So what can be the problem here?
    Please try it by yourself at the page and you’ll see. After sendig this text should
    shown up:
    —————————————————————————————–
    Vielen Dank für Ihre Nachricht!
    Wir werden uns, so schnell wie möglich bei Ihnen melden.
    —————————————————————————————–
    Please look on the screenshot…I think everything is correct, isn’ it?
    If you need a closer look into the backend…you find the data in the private
    content field.

    Thx for your help!

    Best regards
    Carsten

    #1126155

    Hey Carsten,

    Thank you for using Enfold.

    The message displays fine when we submit the form. The “sent” message text color is white in a gray container. Is this fixed?

    Best regards,
    Ismael

    #1126194

    Hi Ismael,

    thx once again for your reply!

    Funny…now it works here, too! ;-) But before it didn’t work…honestly!
    And you really did nothing? Because I also didn’t do nothing after
    I’ve written you. These kind of strange and undefinably things I name
    everytime: “digital hiccup” ;-)

    And yes – the white text in a gray container is ok…no problem!

    So, the problem solved itself…very nice! Why can’t it be like this everytime? :-))

    Best regards
    Carsten

    #1126252

    Hi,

    I’m glad this worked out. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘contact form –> after mail has been sent, the info-text is not displayed ;-/’ is closed to new replies.