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Hello, I have include in my site a contact form for the builder.
My problem is that when I check if is is working ok, I receive the emails only in the account I hace in the WP panel (settings), but I don´t receive the emails to the emal addresses I include in the form.
Why can this happen?
Thank youHey carmen,
We need to check the settings please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayHey!
Vinay replied to your request.
We need to check the settings please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
The URL to the login screen.
A valid username (with full administration capabilities).
As well as a password for that username.
permission to deactivate plugins if necessary.Best regards,
BasilisHi,
check out documentation about this topic: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/
Best regards,
Andy
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