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  • #1054999

    Hi,

    I’ve created a basic form using the contact form from the theme and it works fine! But I needed file upload functionality, so I installed „contact form 7“, which is not sending mails (tried Safari and Firefox on Mac). When clicking on „send“ the text on the button disappears and nothing happens.

    Thanks for your help!

    David

    #1055048

    Hey davidspeyer,

    Have you tried disabling all active plugins to ensure that it is not a scripting conflict?

    Best regards,
    Jordan Shannon

    #1055063

    I just tried that, but didn’t help

    #1055073

    how does the inserted code for the inputfield of the upload look like on your installation?
    have you set a limit of upload data size – think of it that it is byte ( not kb – not MB)

    #1055081

    It also doesn’t work, when I delete the upload field.

    #1055213

    Hi,

    It may be a conflict with Contact Form 7 itself. Give Ninja Forms a try to see if this isn’t just related to Contact Form 7 plugin.

    Best regards,
    Jordan Shannon

    #1055246

    All my CF7 installs do send ( even with upload ) E-Mails.
    It is usually a user error and not an application error.
    Very rarely the sent e-mails end up in the Junk E-Mail folder. However, this has more to do with the fact that the recipient’s e-mail does not match the domain url.

    #1055430

    Ok, I found the error. It seems that wrapping CF7 with the following code, prevents the form from sending emails.

    <div class="avia_ajax_form av-form-labels-hidden"><!-- CF7 --></div>

    But I want the styling of CF7 to be exactly the same as the integrated form from Enfold.
    Could you please help?

    Here is the full code:

    <div class="avia_ajax_form av-form-labels-hidden">
    
    <p class="first_form form_element_half">[text* vorname placeholder "Vorname*"]</p>
    
    <p class="form_element_half">[text* nachname placeholder "Nachname*"]</p>
    
    <p class="first_form form_element_half">[email* email placeholder "E-Mail*"]</p>
    
    <p class="form_element_half">[text* telefon placeholder "Telefon*"]</p>
    
    [textarea nachricht placeholder "Anmerkungen"]
    
    <p class="first_form form_element_half"><strong>Rezept hochladen:</strong> Machen Sie ein Foto oder scannen Sie Ihr Rezept. Erlaubte Dateiformate sind PDF, JPG und PNG.</p>
    
    <p class="form_element_half">[file your-file filetypes:pdf|jpg|jpeg|png limit:3mb]</p>
    
    [submit "Senden"]
    
    </div>
    • This reply was modified 6 years, 1 month ago by davidspeyer.
    #1055435

    i do not see how your enfold contact form looks like!
    If you are familiar with using the developer tools of a browser you can see the IDs and classes the form element and the input fields got from CF7.
    Here you have a few hints: https://contactform7.com/styling-contact-form/
    And there are some addons to CF7 for styling it. – But i think you will not need that.

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