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Hi
We updated WP and enfold some weeks ago and now we have notice that the copy (mail 2) in the contact form 7 isn’t being delivered.
I have set up a complete new test form and that won’t work either. (see private content for details)
Need help solving this.Hey enestedt,
Thank you for using Enfold.
We tried to access the site but the login credentials seems to be incorrect. Please check it. Try to do the following steps: http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/
Best regards,
IsmaelHi Ismael
I sent you the wrong login link… sorry for that. Working on to many sites at the same time….1. Typos and SPAM
No mejl gets to the spam folder
2. Check if WordPress is able to send e-mails, 3. Deactivate Plugins, 4. Third-party plugin form testing, 5. Using SMTP
I get the mail that says someone used the contact form just not the copy that I wanna send to the user (mail2). So it’s not the mail function that stop function it’s the mail2 that’s not working…Hi,
I checked the contact form and it is working great! I think it may be your email address. Please check your email address to one on gmail for testing purpose and check the contact form. You will notice that the contact form works without any issue while using email address that ends with gmail or yahoo. There is no problem with the theme or your email client. We would like to hear what the hosing company would say about this.
Test page link in private content.
Best regards,
VinayHi
The test you did is with the theme contact form…
It’s the contact form 7 that isen’t sending the mail 2 (copy to the client).Hi!
We are not sure why the 3rd party plugin would not work. We would be interested to know what the plugin author would say about this.
Best regards,
VinayHere you can read the respons from Contact form 7
https://wordpress.org/support/topic/contact-form-7-mail-2-not-working-2?replies=3
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